We are CLOSED Monday, 27 May 2013 as it is a U.K. bank holiday.
Please note: all orders will be dispatched Tuesday, 28 May
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- What is the Loyalty Points Program?
To thank you for your support and to offer future incentives to you we wanted to give something back and this is why we have launched our Loyalty Points Program.
Our Loyalty Points Program is as simple as it sounds. While shopping at UKHairWeaves you will earn Loyalty Points for the money you spend.
Once earned, you will be able to use those points to pay for future purchases at UKHairWeaves.
The Loyalty Points Program began on Monday, 4 July 2011. All purchases made after that date will earn points.
- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned.
These points are added to your Loyalty Points Account as pending points.
All pending points are listed in your Loyalty Points Account and will stay there until approved/confirmed by UKHairWeaves.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.
You must login to your account in order to view the status of your points.
During the checkout procces you will be able to pay for your order with your points balance.
*Shipping fees excluded.
- Points and Values
Currently, for every £1.00 spent at UKHairWeaves you will earn 1 point
For example:
Product Cost: £100.00
Value of Points Earned: £0.50
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
- Redeeming Loyalty Points
If you have a balance in your Loyalty Points Account, you can use those points to pay for purchases made at UKHairWeaves.
During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points.
Please note, you will still have to select another payment method if there
is not enough in your Loyalty Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Loyalty Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.
- Minimum Points Required
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Loyalty Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
- Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
- Maximum Points Redemptions allowed per order
A maximum of 5,000 points (£25.00) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
- Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
- Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
We strongly advise you to check this page often as we may make changes to this policy.
- Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.
We strongly advise you to check this page often as we may make changes to this policy.
- Earn points for uploading your own photos.
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- Products Restrictions
Currently, only items in the following categories and their corresponding sub-categories can be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
- Products on sale Restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
- Conditions of Use
- Loyalty Points are only available to registered UKHairWeaves members.
- Loyalty Points Reward can only be collected and used with online purchases. and are only validated at UKHairWeaves.
- Points are non-refundable and can't be transferred between member's.
- Loyalty Points are non-transferable or exchangeable for cash under any circumstances.
- Loyalty Points will not be refunded for any cancelled order.
- When buying with Points you will still have to select another payment method if there is not enough in your Loyalty Points Account to cover the cost of your purchase.
- When calculating the amount of points earned shipping fees are excluded.
Please note: We reserve the right to make changes to this policy at any time without prior notice or liability.
- When Problems Occur
For any queries regarding our Loyalty Points Program, please contact us. Please make sure you provide as much information as possible in the e-mail. |
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